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Mozilla VPN Review: Let’s See How Good It Really Is

Mozilla Firefox is one of the most popular web browsers around. Many people prefer it due to its open-source nature and the fact that Mozilla respects your privacy way more compared to Google or Microsoft. Aside from its Firefox browser, Mozilla offers many other security products. One of them is a freshly-baked VPN service called simply Mozilla VPN. This service promises three things – security, reliability, and speed, which should be available in nearly 20 countries worldwide. The worst thing about Mozilla VPN, right off the bat, is availability.

It’s not available worldwide, so you have to join the waitlist if you’re not in an eligible country. If you are, you might be very interested in this Mozilla VPN review and test for 2024. This is a strictly premium provider that requires a subscription, which isn’t the most affordable.

Having that in mind, people expect this provider to deliver on its promises and be one of the best choices in 2024. But is it really? How good is this provider for streaming, torrenting, privacy, security, bypassing censorship, and other crucial factors that define a VPN service?

That is precisely what we’re going to see in this Mozilla VPN review, as we go through all our tests, analysis, and evaluations with brutal honesty. This is not a paid review, so expect real-world results that will give you a crystal-clear image of whether or not this provider is worth your hard-earned cash.


The 3 best alternatives to Mozilla VPN:

NordVPN
Mac Windows Android iOS Linux Router

 6300 servers

 111 covered countries

 30 days money-back guarantee

 10 simultaneous connections

Mac Windows Android iOS Linux Router

9.8 /10

Monthly price
2,99 $
27 MONTHS
4,99 $
12 MONTHS
11,99 $
1 MONTH
Our opinion: Excellent choice for privacy and anonymity
Speed
Security
Features
Ease of use
Customer support
Value for money
SEE MORE
1
ExpressVPN
Mac Windows Android iOS Linux Router

 3000 servers

 105 covered countries

 30 days money-back guarantee

 8 simultaneous connections

Mac Windows Android iOS Linux Router

9.4 /10

Monthly price
6,67 $
15 MONTHS
9,99 $
6 MONTHS
12,95 $
1 MONTH
Our opinion: One of the best VPN out there!
Speed
Security
Features
Ease of use
Customer support
Value for money
SEE MORE
2
CyberGhost
Mac Windows Android iOS Linux Router

 12000 servers

 100 covered countries

 45 days money-back guarantee

 7 simultaneous connections

Mac Windows Android iOS Linux Router

9.2 /10

Monthly price
2,19 $
26 MONTHS
6,99 $
6 MONTHS
11,99 $
1 MONTH
Our opinion: Strict no-log policy, cheapest VPN service
Speed
Security
Features
Ease of use
Customer support
Value for money
SEE MORE
3

Mozilla VPN User Experience & Device Support

Mozilla VPN aims to attract new users to its platform with a good-looking website and neat VPN presentation. This is all a grand entry to the world of this provider which knows how to make modern, reliable, and intuitive applications for all major platforms.

However, don’t expect miracles, as Mozilla VPN is still a fairly new product compared to providers like ExpressVPN, NordVPN, or CyberGhost. I’m glad that its device support is somewhat decent if you don’t go overboard with your expectations.

It offers free, native clients for platforms like Windows, iOS, Android, macOS, and even Linux. The latter is especially welcome because I find it annoying that so many expensive providers don’t include Linux on their list of supported devices and this system isn’t that obsolete.

In fact, it’s getting more popular due to its open-source nature. As for the number of simultaneous connections, in this Mozilla VPN review, I was surprised to see that they’re capped at 5. This number of connections is offered by ExpressVPN too and I always say that it’s too small.

If you need a VPN with no limits on simultaneous connections, make sure you click here to check the Surfshark VPN review.

Desktop and Mobile Apps

The great thing about Mozilla VPN is that it comes with fairly polished applications for all major platforms. My main platform is Windows but from time to time, I switch to my iPhone and use VPN services there.

In the screenshot below, I’ve displayed Mozilla VPN on Windows. As you can see, the app is simplistic and boasts a connection button in the middle, with the ability to change your location below. Clicking on this location opens up a server list.

Mozilla VPN Windows
© 01net.com

Here, the server list is listed alphabetically, and clicking on each country reveals available locations within a particular country. At the top, you can choose from Single-hop and Multi-hop, where the latter will double your encryption by routing your traffic through two different servers.

To connect to a server, simply click once on the location and the connection will be established quickly. Besides, Mozilla relies on WireGuard for tunneling, which grants high-speed connections, so you won’t have to wait for seconds when switching your VPN location.

By clicking on this letter icon, you can open your message center and check your notifications. Finally, clicking on the gear icon leads you to Settings. The first sub-menu is called “VPN tips and tricks” and you’ll get some basic tutorials and tips for using a Virtual Private Network here.

All VPN-related settings are located within Network Settings and System Preferences, where you can choose how the app will behave. The app is overly simple and I like that a lot but that’s partly because it’s not very feature-rich, so there’s nothing to create additional confusion.

Although it is still far from being the best VPN for Windows 11, we have to admit that the application is pretty well-made.

Mozilla VPN Mobile Application
Mozilla VPN iOS app screenshots © 01net.com

The screenshots above show you how the app looks on my iPhone. As you can notice, it’s extremely similar, although some features from the PC version are lacking. However, iOS/Android users still get to enjoy WireGuard as the one and only protocol, so I can’t complain too much.

TV Apps

If you’re looking to unblock geo-restricted content on your TV, using a Virtual Private Network is always a smart idea. But that applies only to providers that offer support for such devices. Mozilla VPN supports Android and if you have an Android TV, finding this app on Google Play will be an easy feat.

But if you use Fire TV Stick or Apple TV, you’ll have a tough time setting this provider up on those devices. Actually, it was a euphemism – you will NOT be able to set it up at all. Mozilla VPN has no support for Smart TV, so Amazon Fire TV users are left behind.

Plus, Samsung and LG TVs don’t use Android, yet, these are the most popular manufacturers. I managed to dig out the app on my Philips TV, for example, but this is a pure Android TV with Google Play. If you want a Virtual Private Network that will work on any TV/streaming system, choose ExpressVPN instead.

Gaming Apps

We can say the same about gaming in this Mozilla VPN review for 2024. I mean, sure, the provider works on Windows, Android, iOS, macOS, and Linux, and that should be enough. However, let’s not forget that consoles are as popular for gaming as other platforms – if not more!

Mozilla VPN has no support for PlayStation, Xbox, and Nintendo consoles, so its gaming capabilities are questionable or non-existent, call it however you want. For comparison, providers like ExpressVPN and CyberGhost have full support for gaming consoles, even including Smart DNS as an addition.

Mozilla and its half-baked VPN need a lot more time in the oven when it comes to device compatibility.

Router Support

Last but not least, Mozilla VPN skipped router support entirely, so there’s no way of setting it up on any router model. For the price, which I’ll address later in the Mozilla VPN review, I expected a lot more from this service. Unfortunately, I’ll have to recommend other choices if you need a Virtual Private Network for your router.

ExpressVPN is the best one, as it’s the most reliable, but CyberGhost and NordVPN support almost all popular router models, so they’re solid choices if you’re looking for superb security and top-notch performance.

Is Mozilla VPN Safe & Secure? Security Features Examined

Mozilla built its name upon valuing users’ privacy and making sure people can use its browser with no excessive logging in the background. Sure, it’s not as private as Brave, for example, but compared to Google Chrome and Microsoft Edge, Firefox is definitely a browser to behold.

With that in mind, it’ll be interesting to check out Mozilla VPN’s security feature and see if it does anything out of the ordinary and unique.

256-bit AES Encryption

Starting off with encryption, the provider follows the same great formula with 256-bit AES encryption, which is the backbone of your online security with a Virtual Private Network. This is the best encryption you can get and all premium providers rely on it to keep you safe.

Mozilla VPN is transparent about it and we managed to find this bit of information easily. In this review, we had no issues with its encryption and during our many tests, it never failed to conceal our IP and allow for anonymous web browsing.

Automatic Kill Switch

An automatic kill switch isn’t a feature you’ll find in the app if you’re on Windows and iOS like me. In my iOS VPN app that Mozilla offers, I searched for this feature for at least 3 minutes, thinking I was blind, but then I went to my PC and saw that it was missing.

However, when contacting Mozilla to ask it about the feature, the support team told me that it’s enabled by default and there’s no way to turn it off. On Android and Mac, for example, this feature is within the app and you can turn it on and off according to your needs.

The feature works well and one time I had an issue with the European server, I noticed that I couldn’t go online as a result. This was a confirmation that the kill switch indeed works, as claimed by Mozilla VPN’s support team.

Advanced DNS Settings

Another feature I liked in this Mozilla VPN review for 2024 is called “Advanced DNS Settings”. This provider has a proprietary DNS server, which boasts additional encryption and doesn’t track your online activities, thus, ensuring your privacy compared to third-party DNS providers.

Mozilla VPN Advanced DNS
© 01net.com

To make things better, you can choose from several types of DNS servers within the app! For example, there’s an Adblock DNS for blocking ads and the anti-tracking DNS is especially useful for blocking harmful domains known for tracking your activities.

Moreover, there’s a DNS option that combines these two. It’ll block ads AND harmful domains while using a VPN, which I found extremely handy. If you want, you can use a custom DNS server by entering its address but I recommend sticking with these great options instead if you’re inexperienced.

App Permissions (Split Tunneling)

App Permissions are nothing more than split tunneling. I like how well this feature works here. By default, it’s ON which means all apps are protected by a VPN tunnel.

Disabling this feature unwraps the list of your apps and you can exclude them from using the Virtual Private Network by ticking the box next to them.

Mozilla VPN Split Tunneling
© 01net.com

The option to add an app that isn’t on the list is also here, just in case it’s not detected. This way, you can fully customize how Mozilla VPN is going to work and decide which apps should take advantage of an encrypted tunnel.

If you’re not sure what is VPN split tunneling, make sure you check my article about that.

Multi-Hop

Multi-hop is a feature that routes your traffic through two different VPN servers, which doubles your encryption and ensures you can’t be tracked online. It’s way more secure than a single-hop connection, as Mozilla calls it, but it’s also slower due to the added encryption level.

Mozilla VPN Multihop
© 01net.com

Unlike Surfshark or NordVPN which offer this feature with pre-determined server pairs, Mozilla VPN lets you choose entry and exit locations. You can, for instance, choose an entry location in Germany and an exit location in Japan.

This way, the traffic is routed through these servers, you get additional encryption, and if anyone tracks your activities, he won’t know if you’re living in Germany or Japan. You’ll be completely anonymous online, which is the main goal of this feature.

WireGuard VPN Protocol

If you didn’t read this Mozilla VPN review carefully, I already mentioned that WireGuard is the name of the game here. In other words, it’s the only protocol that Mozilla has, with no support for OpenVPN, IKEv2, and other obsolete protocols.

You’ll see later in the review why WireGuard is great and why it’s not so great, but let’s not get in a rush.

Mozilla VPN IP and DNS Leak Test: No IP/DNS Leaks Found

Mozilla VPN has no IP and DNS leaks and I’m proud to be the bearer of great news. We tested this provider on many occasions using several server locations with excellent results throughout. However, for the sake of this review, I decided to show you the results with the US server.

First, I went to the site called ipleak.net which allows for checking for IP/DNS leaks. In the screenshot below, you can see that my native European IP address isn’t leaking.

Mozilla VPN IP Leak 1
© 01net.com

Next, I went to browserleaks.com where I repeated the test with success.

Mozilla VPN IP Leak 2
© 01net.com

Mozilla VPN has no IP/DNS leaks, leaving no traces of your digital footprints. This is already a good base for talking about its logging practices, which we’ll do in the next section.

Does It Have a No-Logging Policy?

When talking about Mozilla VPN logging practices, it’s vital to mention a few things. First, the jurisdiction in which Mozilla resides. In this case, it’s the US, a founding member of the 5 Eyes and one of the worst countries to base a Virtual Private Network service in.

People who know a thing or two about VPNs know that countries like the US, the UK, and countries from the EU are the ones known for global surveillance, data sharing, and ISP monitoring. This is surely a bad sign for Mozilla, but it doesn’t necessarily have to be.

Private Internet Access, for example, is safe and secure, yet, it’s also based in the United States. Another thing I wanted to point out is Mozilla’s association with Mullvad. You can read my full Mulvad VPN review here where I outlined that it’s one of the safest and most secure VPNs.

What’s the deal with these two? Well, to put it simply, Mozilla VPN uses Mullvad’s servers, so some things regarding the company’s logging practices have to do with Mullvad, which is a great thing. Mullvad has a no-logging policy, so it will handle your sensitive data with extreme care.

Which Information Isn’t Stored?

So, does it have a no-logging policy? Let’s see.

In this Mozilla VPN review, I can confirm that the provider doesn’t store logs of your network activity and this is answered in the support section of the website. When visiting its privacy policy, I saw a bit more information.

Which Information Is Stored?

Unfortunately, Mozilla VPN stores some logs that I don’t like. Let’s start with payment information which is necessary and then this interaction data which is here for the purpose of analysis and service improvement.

Location data is here too, and this is where things get serious. Mozilla VPN actually receives your IP address upon sign-up and this IP is used to determine the pricing and availability. Besides, the provider isn’t available in every country, so it must take advantage of your IP for this justified purpose.

Mozilla VPN Log 2
© Mozilla.org

Under the “Mozilla VPN” paragraph, the provider states that it collects campaign and referral data. Once again, it mentions your IP address for marketing campaigns, which comes combined with data like device type, device identifiers, OS, OS version, etc.

Mozilla admits to sharing this data with Adjust but allegedly, it doesn’t store or share your IP address. This network data is the least worrying, as it’s received and processed by Mullvad because Mozilla VPN uses its servers.

The data processed by Mullvad is subject to its strict no-logging policy, so your browsing activities and other similar information won’t be stored. As for Mozilla, I really don’t like the fact that they rely so heavily on your IP address for multiple purposes.

But if they say they don’t store or share it, I trust them because of the third-party audit. Just keep in mind that it stores your IP temporarily for 90 days, during which, you should hope that the provider doesn’t get compromised. Otherwise, your privacy will be in jeopardy.

Third-Party Audit from Cure53

The silver lining in this Mozilla VPN review is the audit from Cure53. Cure53, a German company, conducted several audits by testing all of its apps. It did find some vulnerabilities reported on the site, which Mozilla VPN fixed.

The detailed report is available on the site as well and I’m glad that the company decided to take this brave step and be tested by a tech giant like Cure53. While its apps are audited properly, Cure53 didn’t perform an audit on its privacy policy and servers, which could’ve been more interesting.

Until that happens, we can’t say we trust Mozilla VPN the same way we trust NordVPN or ExpressVPN.

Mozilla VPN for Streaming: Popular Streaming Platforms TESTED

Having a reliable VPN for streaming is always great if you’re binge-watching series daily. A service like this will help you unblock geo-restricted content and enjoy movies, series, and entertainment programs that otherwise wouldn’t be available in your country.

In this Mozilla VPN review, it’s crucial to point out that the provider doesn’t have dedicated streaming servers. This means that no streaming-optimized servers are here to help the provider get around stubborn geo-blocks on popular streaming sites.

Still, this didn’t prevent me from testing Mozilla VPN fully, alas, it prevented me from getting great results. In fact, I tested numerous popular streaming services and I can report that it didn’t work with a single one – not even the most popular service, whose name I won’t mention.

This is quite disappointing but also expected because of one simple reason – it uses Mullvad’s servers. If you go back to my test of Mullvad, you’ll see that this provider is also terrible for streaming and it couldn’t unblock a single popular streaming service.

On the flip side, Mozilla VPN works with a few foreign TV channels I tested but if you go for TV channels in the US, the UK, or Canada, these will often detect the Virtual Private Network and block your access. As far as the streaming quality goes, it’s average, I’d say, but it’s shifting toward below average.

The provider isn’t blazing-fast, so you can expect some buffering issues with servers overseas. Once again, if you need a VPN for streaming, I recommend using CyberGhost and its special streaming servers or ExpressVPN which has 3,000+ servers optimized for this purpose.

Speed Tests: Here’s How Fast Mozilla VPN Really Is

Since I briefly touched on speeds, this is a good moment to reflect on it in this Mozilla VPN test for 2024. Being very similar to Mullvad, the provider isn’t going to blow you away with its speeds, although Mullvad wasn’t critically slow like some of its competitors.

Either way, testing Mozilla VPN was easy, as it at least has fast connection times. You don’t have to wait for seconds to connect to a server. Instead, once you click on the server location, it connects in no more than 2 seconds, which has to do with WireGuard. OpenVPN connections are much slower.

Native Internet Speeds
© Speedtest.net

In the screenshot above, you can see my native internet speeds. These parameters are measured without using any VPN, so this is the level of internet performance I get each day. With these parameters in place, let’s talk about how I tested it.

First, I tested Mozilla VPN for 3 days in a row, 3 times a day (morning, midday, and afternoon), all while testing 4 server locations – the UK, the US, Australia, and Japan. The protocol I used was WireGuard – the only one available and the screenshots you see below are the best-case results.

Without further ado, let’s check these results out and discuss them briefly:

UK:

Mozilla VPN UK Speed.
© Speedtest.net

US:

Mozilla VPN US Speed
© Speedtest.net

Australia:

Mozilla VPN Australia Speed
© Speedtest.net

Japan:

Mozilla VPN Japan Speed
© Speedtest.net

Overall, we can say that Mozilla VPN was pretty fast when using the servers in the UK and the US. The speed reduction was pretty much non-existent and I was pleasantly surprised with the server in the US, which displayed great performance.

By the way, at the time of doing these tests, I was located in France. The servers that disappointed me are the ones in Australia and Japan which saw a dramatic speed drop – especially the server in Tokyo. Using these servers was all but enjoyable.

High ping made page-loading times much longer and drastically reduced speeds meant constant buffering while streaming, which was very annoying. If you’re after a much faster VPN, I suggest checking out my ExpressVPN review – that provider is currently the fastest on the market.

Is Mozilla VPN Good for Gaming?

A fast VPN is always going to be good for gaming. Mozilla VPN is by no means extremely fast and when I used it for gaming on my Windows PC, I enjoyed its performance when using servers in my country or those close to my country.

For example, the server in the UK was very good and I enjoyed games like Call of Duty MW2, Fortnite, and even Forza Horizon 5 with no noticeable performance hits. The US server was very fast but its ping of around 100 ms didn’t do me justice in fast-paced games.

You definitely notice the difference between 40 ms and 100 ms in terms of input lag and the overall responsiveness of the gameplay. This also turned out to be true in cloud gaming, where Mozilla VPN displays average performance even when using servers close to me.

On Xbox Cloud Gaming, I noticed a big input lag and some servers didn’t even work, as the games didn’t want to load properly. PlayStation Now is a bit better but even this polished service suffered from high input lag when using Mozilla VPN.

Can I Use Mozilla VPN for P2P and Torrenting?

This Mozilla VPN review would be incomplete without talking about torrenting. And before you ask, yes, Mozilla allows for P2P traffic and you’ll have no issues downloading torrents with it. Besides, these are Mullvad’s servers which also provide a decent P2P experience.

As you can see in the screenshot below, Mozilla VPN indeed works with no issues and you can download torrents on any server. This is great, as it makes finding a server close to you for better performance that much simpler.

Mozilla VPN Downloading Torrent
© 01net.com

Just out of curiosity, I connected to a few server locations overseas and I was surprised to see that my download performance wasn’t as bad as I expected it to be. However, if you’re from Europe and you’re using an Australian server, expect heavy speed drops and a much worse experience.

As long as you’re using a server that isn’t thousands of kilometers away, Mozilla VPN will provide decent torrenting performance for both downloading and uploading.

Is It Working in China & Other Censored Countries?

Censored countries like China have been a huge issue for many VPN services. The Great Firewall of China is perhaps the most notorious censorship measure, blocking more than 10,000 websites and pages in 2024, and this number is suspected to grow each day.

So far, very few VPNs reliably work in China, and while ExpressVPN and NordVPN are some of them, it’s interesting to see if Mozilla VPN can be successful. Unfortunately, this isn’t the case and there’s one very simple reason for that – the provider isn’t available in China!

Since it doesn’t work in this country, you can’t subscribe to it in China nor you can use it in any way. I actually got a subscription while I was in France and gave it to my friend in China but he reported he couldn’t connect to any server and that the app was completely useless.

Mozilla VPN Available Countries
© Mozilla.org

While we’re at that, we should also mention that Mozilla VPN won’t work in any censored country like Russia, the UAE, Turkey, etc. In the screenshot above, you can see in which countries Mozilla VPN will work at the time of writing this review.

We’re talking mainly about Western Europe, the US, Singapore, and New Zealand. It’s pretty limited, as you can see, which can be discouraging for people who want to test this VPN and don’t live in any of these countries.

You can, however, join the waitlist, but I noticed that the scope of its availability hasn’t expanded in months now, so we don’t know when will Mozilla VPN spread globally and be available for everyone.

Servers and Server Locations

In this Mozilla VPN review and test, I wasn’t surprised to see that the provider’s server network is lacking in numbers. Currently, Mozilla offers 500+ servers in around 40 countries, with no variety in the server network, such as dedicated servers, or anything similar.

Sure, Multi-hop is here and I really like this feature, but aside from that, you don’t have anything else. The server distribution is average, and much like every other VPN, the servers are mostly concentrated around the US, the UK, Western Europe, Canada, etc.

As expected, the provider covers South America slightly, offering a single server in Brazil, with no countries like Argentina or Mexico on the list. African servers are present only in South Africa, and Asian servers are mostly in Japan, Singapore, and Hong Kong.

All other server locations are standard and nothing is differentiating Mozilla VPN from other mundane competitors. While the number of countries is decent, 500+ servers are quickly going to get overcrowded and you’ll have issues with the performance sooner or later.

Customer Support: How to Contact Mozilla for Help?

A disappointing thing in this Mozilla VPN review is surely the customer support team. Mozilla isn’t a small company and it’s been around for quite some time. However, its customer support still isn’t available 24/7 through live chat, making the process of contacting it that much more annoying.

When you visit its site, you need to click on Get Help where you’ll first see FAQs, guides, and other self-help methods. Trying to contact the support team directly requires you to sign in or sign up for a Firefox account – why?!

Thankfully, I used my account here, only to find out that I can use its community forum and email support. Mozilla has Twitter and Facebook accounts too which you can use to contact it. But even in this case, I found it rather unresponsive, especially during the weekend.

When using Mozilla VPN, encountering issues will make you feel helpless at times. Its community forum is moderately active and you’ll rarely – if ever – fix the issue you had in 5 or 10 minutes.

That’s a far cry from the live chat support you get with ExpressVPN or CyberGhost.

Mozilla VPN Pricing

During this Mozilla VPN review, I mentioned a few times that this isn’t the cheapest VPN provider and in this section, we’re going to see just how much it costs.

Its pricing structure is rather simple and it offers just two subscription plans, so you don’t have to think much.

Mozilla VPN Pricing
© Mozilla.org

The monthly plan at $9.99 a month is here and it’s expensive, as expected. Then, there’s the 12-month plan here, which costs $4.99 a month if you buy just the Virtual Private Network. In this case, it’ll cost you $60 or so a year.

Mozilla includes this Firefox Relay feature, however, which supports email and phone masking. Adding it will make the entire subscription cost $6.99 a month, which is more than $83 a year. For this price, you can get some excellent VPNs that severely outperform Mozilla VPN.

For example, ExpressVPN costs $6.67 a month for the annual plan and gives you 3 free months on top of that. We then have NordVPN and CyberGhost, both of which are much cheaper than this provider, and as said, significantly better in every way.

Perhaps we can also include Surfshark as a great alternative to Mozilla VPN. It costs just above $2/mo for the 2-year plan and gives you unlimited simultaneous connections – something that Mozilla VPN doesn’t offer. All of these providers are way better for the price compared to this one.

Available Payment Methods

To make things worse, Mozilla offers no crypto payment methods. Instead, you’re limited to credit/debit cards and PayPal.

However, I use PayPal for my purchases and I didn’t have any issues, but I can guarantee some people will be dissatisfied with the lack of crypto payments.

How to Get a Refund from Mozilla VPN

Mozilla VPN comes with a 30-day money-back guarantee, which allows you to get a refund if you’re not satisfied with the service. Getting a refund is fairly easy and can be done through the app. Simply click on the Gear icon, select Get Help, and click on Contact Support.

Then, when choosing the category, click on Payment and Billing, and for the subject name, just type in “Refund Request”. You can then state the reason for getting a refund and click on Submit to send this message to the support team.

They’ll come back to you in about 24 hours and in most cases, they’ll refund you without additional questions.

What We Don’t Like About Mozilla VPN

Having tested Mozilla VPN for quite a while, there are some things I don’t like about it that I’d like to mention in this review. The first and obvious thing is its poor device compatibility, which doesn’t let you use this service on any other system aside from macOS, Linux, Windows, iOS, and Android.

Then, the provider offers just 5 simultaneous connections, which could be increased, as it’s not very affordable. Mozilla VPN does offer some great security features but I don’t like its US jurisdiction and the fact that it stores your IP address for up to 90 days.

In addition, we don’t like that this service offers pretty much no streaming capabilities and is easily detected by popular streaming services. This, in conjunction with slow speeds on more distant servers, makes it one of the worst VPNs for streaming.

Mozilla VPN isn’t suitable for bypassing censorship either and its customer support is one of my least favorite aspects about it. Lastly, the thing I don’t like is its price, as well as the fact that it offers just two subscription plans, which aren’t very flexible and don’t allow for a great degree of freedom.

Its small server fleet is surely a downside but since we’re talking about Mullvad’s servers, that can be forgiven to a degree.

How Do Other People Rate Mozilla VPN?

Before wrapping up this Mozilla VPN review, let’s see what other people think of it. Usually, I check Trustpilot first but since there are no reviews for this product on the site, we’ll skip it.

Instead, let’s see what people on Google Play and Apple Store have to say about this service.

Mozilla VPN Google Play
© Google Play

On Google Play, I found out that users aren’t very satisfied with Mozilla VPN. I mean, 3.8 stars aren’t that bad but a good portion of these reviews consists of 1 and 2-star reviews too. People usually complain about random disconnections, unreliable performance, streaming, and slow speeds.

Those who praise it talk about ease of use and the level of security it provides. It’s worth noting that recent reviews have a more negative tone than older reviews, so it looks like the provider’s quality has decreased on Android.

Mozilla VPN Apple Store
© Apple Store

On Apple Store, we can see that the provider has 3.4 stars which is not great either. iOS users are complaining about unreliable connections and slow speeds, with some of them even stating that the VPN won’t work for an entire day for seemingly no reason.

Praises usually talk about the opposite – reliable connections, fast speeds, and decent streaming capabilities. It’s interesting that there are so many conflicting reviews, which could indicate that the provider, after all, isn’t reliable, and it’s behaving differently on a variety of iOS versions and devices.

Conclusion: Don’t Be Too Hyped…

When Mozilla announced its release of a VPN service, many people who respect this company were hyped for the product. But if you’re on this famous waitlist and the provider hasn’t come to your country yet, I want to warn you not to be too hyped about it.

This is, after all, a painfully average service with nothing new or groundbreaking. You’ll like its security features, WireGuard support, and ease of use, but aside from that, you shouldn’t expect blazing-fast performance, exceptional streaming capabilities, or a large server fleet.

Despite using Mullvad’s servers, which is a step in the right direction, the provider has a lot more to work on to compete with superior providers like ExpressVPN, CyberGhost, and NordVPN. This also rings true privacy-wise, where the service raises some concerns by storing your IP for 90 days.

If it were a bit cheaper, Mozilla VPN could’ve got a recommendation from me. However, as things stand, I think my opinion is clear – you shouldn’t buy this provider at this price and the level of performance it offers. Instead, you should look for some alternatives.

The ones I recommend include ExpressVPN (which is the best VPN service of 2024), CyberGhost, and NordVPN. These 3 services are miles ahead in every way and on top of that, some of them will cost you way less, so getting Mozilla VPN is pointless, except if you’re a fan of Mozilla’s work and you want to support the company.

Mozilla VPN

6

Overall Score

6.0/10

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